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Our Journey to BPSO Designation


The Care Company is honoured to be selected by the Registered Nurses Association of Ontario as a pre-designate Best Practice Spotlight Organization (BPSO).

The BPSO Program is a dynamic partnership that focuses on making positive impacts on patient care through evidence-based practices. 


What is a Best Practice Spotlight Organization (BPSO)?

BPSOs are healthcare and academic organizations selected by RNAO/ through a request for proposals process to implement and evaluate RNAO's best practice guidelines. It is a dynamic partnership that focuses on making a positive impact on patient care through evidence-based practice. RNAO provides support to organizations that have formally agreed to implement and evaluate multiple RNAO best practice guidelines over a three (3) year pre-designation period.


What are Best Practice Guidelines (BPGs)?

Best practice guidelines (BPGs) are systematically developed, evidence-based documents that include recommendations for nurses and the interprofessional team, educators, leaders and policymakers, persons, and their chosen families on specific clinical and healthy work environment topics. BPGs promote consistency and excellence in clinical care, health policies, and health education, ultimately leading to optimal health outcomes for people and communities and the health system.

To learn more about best practice guidelines, please visit Best Practice Guidelines | Registered Nurses' Association of Ontario (


How will we ensure evidence-based care?

The Care Company is committed to improving the quality of care to our clients by implementing the following Best Practice Guidelines:

Person-and Family-Centred Care

Preventing Falls and Reducing Injury from Falls, Fourth Edition

Assessment and Management of Pain (Third Edition)

End-of-Life Care During the Last Days and Hours | Registered Nurses' Association of Ontario (

Care Transitions


Why is BPSO designation important to us?

Becoming a Best Practice Spotlight Organization (BPSO) means that our organization will provide consistent, evidence-based care which will improve the experience of care for patients and families and promote better health outcomes.

The Care Company is committed to providing an enhanced quality of care through evidence-based guidelines and practices. To adequately support our Care Company employees, we are responsible for providing them with everything they need for success, including reliable processes for documentation. Our partnership with RNAO gives our nurses and other health care providers access to many professional development opportunities and resources such as Best Practice Champions training.


Our official Launch:


Accomplishments to date:


  1. Developed a comprehensive falls assessment tool

  2. Created educational booklets for staff and their families

  3. Implemented a Client and Family-friendly portal

  4. Implemented a standardized Care Transition Record as part of our ongoing efforts to enhance the quality and consistency of patient care and communication.

  5. Our organization adopted a patient and family-centred care approach as a cornerstone of our care philosophy.

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